Welcome to SoundsTrue.com (our “Site”), the internet marketing arm of Sounds True, Inc. (“Sounds True,” “we,” “our,” and “us”). If you use or order from our Site, you agree to our Terms of Use. The information contained in this Site, including but not limited to these Terms of Use, is subject to change without notice. Your use of the Site following any such change constitutes your agreement to follow and be bound by the rules as changed. Sounds True creates and controls this Site from its offices in Louisville, CO, USA, and if your orders are accepted, they will be accepted in Colorado. By using this Site, you agree that Colorado law will govern these Terms of Use and your relations with Sounds True, without giving effect to any principles of conflicts of laws. If you do not agree, please do not use this Site. If you choose to access this Site from another location, you do so on your own initiative and are responsible for compliance with applicable local laws.
Shipping policy
SHIPPING TIMES AND RATES
Listed below are our different shipping schedules: Domestic (US) and International.
Sounds True is not responsible for any customs or duties that may be incurred on international shipments.
We do not accept Western Union Transfers of any kind.
DOMESTIC (US) SHIPPING COSTS
Receive free standard delivery on orders over $50. Digital downloads do not count towards the $50. Physical products must equal or exceed $50.
| ORDER TOTAL | STANDARD SHIPPING |
|---|---|
| UP TO $20 | $4.95 |
| $20.01 - $49.99 | $6.95 |
| $50 and up | FREE |
STANDARD SHIPPING—US ORDERS ONLY
- Delivery in 6-12 business days by UPS
- Domestic US coverage including Alaska, Hawaii, Puerto Rico, Guam, and all US territories
- Delivery to all physical addresses, PO boxes, and military APO/FPO destinations
EXPEDITED SHIPPING—US ORDERS ONLY
- Delivery in 3-4 business days by UPS $18.95
- Place your order Monday-Friday by 10 a.m. Eastern Time
- Only available for domestic US coverage (physical addresses only) including Alaska and Hawaii
- This service is not available for PO boxes, military APO/FPO destinations, Puerto Rico, Guam, and other US territories
EXPRESS SHIPPING—US ORDERS ONLY
- Delivery in 1-2 business days by UPS $25.95
- Place your order Monday-Friday by 10 a.m. Eastern Time
- Only available for domestic US coverage (physical addresses only) including Alaska and Hawaii
- Not available for PO boxes, military APO/FPO destinations, Puerto Rico, Guam, and other US territories
INTERNATIONAL SHIPPING COSTS
| ORDER TOTAL | STANDARD SHIPPING |
|---|---|
| UP TO $30 | $15 |
| $30.01 - $60 | $19 |
| $60.01 - $100 | $23 |
| Over $100 | $29 |
Estimated delivery in 7-21 business days